Contact Us

 

Your local Skills Travel shops offers a friendly helpful service. If you prefer to book in person, visit one of our Skills local travel shops in your area. We have several of our own travel shops throughout the region, who will be able to deal with your bookings on a friendly one to one basis. You can either visit our shops or contact them directly from the information listed below. Our typical shop opening hours are 09:00 - 17.30 Monday - Friday, 9.00 - 13.00 Saturday and closed on Sunday. Please call 0845 666 55 44* for individual shop opening hours.

 

Customer Services

 

If you would like to give feedback about our tour or services please email:customer.services@skills.co.uk along with any relevant/supporting evidence and photographs.

 

Alternatively, you can write to:

Customer Services, Skills Group,

Belgrave Road,

Bulwell,

Nottingham,

NG6 8LY

 

Please note, we aim to respond to all correspondance within 14 working days.

 

Cancellations

 

We require all cancellations in writing, the easiest way to do this is by emailing our cancellations team here: cancellations

Please include your name, departure date, booking reference and a brief message.

 

Alternatively, you can write to:

Cancellations, Skills Group,

Belgrave Road,

Bulwell,

Nottingham,

NG6 8LY.

 

Please note we will aim to respond within 7 working days.

 

Lost Property

 

If you have lost an item whilst travelling with us, please contact our dedicated Lost Property helpline on 0115 9777 418 during our office hours.